Embed Clickable Links for Tracking Numbers in Emails

This article explains how to embed clickable tracking numbers in update emails for customers so they can keep tabs on their orders.

Infoplus users can make use of the a href HTML attribute to embed clickable links in any of our confirmation email templates or custom email templates.

<a href="ClickableLinkGoesHere"> Link Text Goes Here </a>confirmation email templates

Link Recipients to Google Search


If you want to skip the hassle of linking directly to carriers, consider using google search instead.  Google will automatically detect what carrier service the tracking number is from and will link your recipient directly to that carrier's site. 


As seen in the snippet below, we are using the generic "google.com/search?q=" and then inserting the tracking number using the ${order.TrackingNos} variable. 

<a href="https://google.com/search?q=${order.trackingNos}">${order.trackingNos}</a>

Link Recipients Directly to Carrier Tracking


Listed below are tracking links to commonly used parcel carriers that can be copy and pasted into any email template source code (using the a href attribute mentioned above). 


Note that #if #else logic can be used to apply the correct link based on the carrier for the order (see more below).


USPS

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=${order.trackingNos}

USPS STAMPS

http://www.stamps.com/shipstatus/submit/?confirmation=${order.trackingNos}

FEDEX 

http://www.fedex.com/Tracking?tracknumbers=${order.trackingNos}

UPS

http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=${order.trackingNos}

DHL US

http://track.dhl-usa.com/TrackByNbr.asp?ShipmentNumber=${order.trackingNos}

DHL GLOBAL

http://webtrack.dhlglobalmail.com/?trackingnumber=${order.trackingNos}

LASERSHIP

http://www.lasership.com/track/LS${order.trackingNos}

Inserting the HTML into Email Templates


To insert the a href html in your email template,  click the <> icon in the toolbar of the section that contains your tracking information. This will show you the source code. 



Next, locate the section of code pertaining to your tracking #. Next, insert the code from the snippets above. 




Note:
You can use #If #else logic to apply the appropriate link based on the carrier used for the order. In the example below, parcel account id 1 is USPS whereas ID 2 and 3 are UPS.  Parcel Account ID's can be found from the parcel account table. 




 

Don't forget to save and test your template once done.