Infoplus orders have an attribute called the hold code that is used for two purposes:

  • A grouping mechanism that holds orders out of normal processes
  • Controls whether an order is 'ship complete'
  • Orders that are ship complete won't process unless there is enough available inventory to fulfill the full quantity of all line items on the order.  

Hold Codes

ValueDescription
YOrder is not held out of normal processes but is coded ship complete
NOrder is not held out of normal processes
AOrder is held out of normal processes, group mechanism, with ship complete
BOrder is held out of normal processes, group mechanism, with ship complete
COrder is held out of normal processes, group mechanism, with ship complete
DOrder is held out of normal processes, group mechanism, with ship complete
EOrder is held out of normal processes, group mechanism, with ship complete
HThis value is held out of all processes. It will never process until modified
1Order is held out of normal processes, group mechanism, without ship complete
2Order is held out of normal processes, group mechanism, without ship complete
3Order is held out of normal processes, group mechanism, without ship complete
4Order is held out of normal processes, group mechanism, without ship complete
5Order is held out of normal processes, group mechanism, without ship complete


For editing and adding hold codes to a single order:

1. Go to the order table, pick the order you'd like to edit, and click on it (or search for it)

2. On the order, press 'Actions' at the top right of the browser and select 'Edit'

3. Within Editing Order, scroll down and open 'Details' tab, and select 'Hold Code'

4. Select the new hold code, and click 'Save' at the bottom right of the screen