Infoplus orders have an attribute called the hold code that is used for two purposes:

  • A grouping mechanism that holds orders out of normal processes
  • Controls whether an order is 'ship complete'
  • Orders that are ship complete won't process unless everything ordered get's shipped


Hold Codes

Value
Description
Y Order is not held out of normal processes but is coded ship complete
N Order is not held out of normal processes
A Order is held out of normal processes, group mechanism, with ship complete
B Order is held out of normal processes, group mechanism, with ship complete
C Order is held out of normal processes, group mechanism, with ship complete
D Order is held out of normal processes, group mechanism, with ship complete
E Order is held out of normal processes, group mechanism, with ship complete
H This value is held out of all processes. It will never process until modified
1 Order is held out of normal processes, group mechanism, without ship complete
2 Order is held out of normal processes, group mechanism, without ship complete
3 Order is held out of normal processes, group mechanism, without ship complete
4 Order is held out of normal processes, group mechanism, without ship complete
5 Order is held out of normal processes, group mechanism, without ship complete



For editing and adding hold codes to a single order:

1.Go to the order table, pick the order you'd like to edit, and click on it (or search for it)

2. On the order, press 'Actions' at the top right of the browser and select 'Edit'

3.Within Editing Order, scroll down and open 'Details' tab, and select 'Hold Code'

4. Pick the Hold Code you'd like, (contact Support for help with customizing hold codes)

5. Select the new hold code, and click 'Save' at the bottom right of the screen