Fulfilling an order consists of three phases: 1) Allocation, 2) Pick and Pack, and 3) Ship.

  1. In the Allocation phase, inventory in your warehouse is assigned to an order.  
  2. In the Pick and Pack phase, pick work is created for warehouse personnel to go out into the warehouse and pick the items for the order; carton and packing slip decisions are made; and parcel labels are generated.
  3. In the Ship phase, the order is shipped and the parcel shipment can be tracked in Infoplus.  

You have complete flexibility and control over how you fulfill orders.
  • Allocate, Pick, Pack and Prepare the Order to Ship with the "Run Fulfillment" process: 
    • With the Run Fulfillment process, you choose allocation, and pick, pack, and ship options in one screen. 
    • Then simply Ship the Order using the "Shipping Station" Mobile Floor App or the "Ship Parcel Order" Desktop App. 
      NOTE: For further efficiency, Create Fulfillment Plans to pre-define field selections on a filtered set of orders. And you can even schedule a Fulfillment Plan to run automatically on specific days and times. See Create Scheduled Plans for more information.
  • Or you can perform the steps in separate phases: 

NOTE:
 If you use an external shipping system (e.g. ShipStation) to ship orders, see the Overview of External Shipping Systems.

Related information: