To perform warehouse operations in Infoplus, you need a warehouse record. Infoplus will create your first warehouse record for you when your account is created. From there you can structure your warehouse as needed. 

  • If you're just getting started, check out the Get Started with Infoplus section. This section provides information on what to do in Infoplus once you've received your test and live site credentials.
  • Then, when you're ready to structure your warehouse in your Live Site, see the Structure your Warehouse video series This video series contains step-by-step instructions on creating the areas of your warehouse (buildings, zones, aisles).  

If you need more than one warehouse, you can create additional warehouses on the Warehouse table.  You must specify a unique name, the Warehouse's physical address (Street, City, State, Zip, etc), and what Lines of Business (LOB's) operate from the warehouse.  If you are shipping parcel orders from the warehouse, you will also want to select what parcel accounts are used (by default) for orders assigned to this warehouse.  


Note: the Address that is assigned to a Warehouse by default is used for the Return Address on Parcel Labels.  If that address needs to be overridden, please follow this article: Override Parcel Label Return Address


How to Create a New Warehouse

  1. Access the "Warehouse" table. Two methods:

    1. From the Dashboard: Click the “Apps” tab, click the “Warehouse Setup” App, then click the “Warehouse" Table.
    2. From the Quick Actions shortcut: Press a dot (period) on your keyboard, then select “Warehouse” from the list of Quick Actions.
  2. Once on the Warehouse table, click the Create New button at the top right. 
  3. The Create a New Warehouse screen displays, fill out the following fields at the top of the page: 

    Field NameIs Required?Description
    NameYesThis is how the Warehouse shows up across all of Infoplus
    AddressNoShorthand name that can be applied to the warehouse
    PhoneYesThis is what will be placed on the Return Address for Parcel Labels
    Time ZoneNoThe timezone the warehouse is in and is used for computing SLA dates
    CompanyYesThis is the name used on the Return address for Parcel Labels
    Street 1YesThis is the address used on the return address for Parcel Labels
    Street 2NoAllows you to add Building #, Street #, etc.
    Street 3NoThis is used if the warehouse is outside of the United States. Provinces can get added here
    CityYesThis is the city used on the return address for Parcel Labels
    StateNoThis is used when the warehouse is in the United States
    ZipYesThis is the Postal Code used on the Return address for Parcel Labels
    CountryYesThis is the Country used on the Return address for Parcel Labels


  4. Now, fill out the required or desired fields within the tabs at the bottom of the page: 


    Tab Name
    Is Required?Description
    Pack Station CriteriaYesSettings for how the Pack Station App runs in the Mobile Floor App.
    Ship Station CriteriaYesSettings for how to Ship Station App runs in the Mobile Floor App.
    Item Barcode FieldsNoIf Scan-SKU is turned on for either the Pack or Ship stations, you will need to identify which Item Barcode fields are acceptable to scan in the pack and ship station apps, such as SKU, UPC, Vendor SKU, Location, etc. You can choose from a list of pre-populated options or customize a barcode field based on any Item details. 
    Location SetupNoIf you scan Location or LPN Barcodes, you can set an automatic prefix for any location in this warehouse to easily identify orders. 
    Lines of BusinesNoAdd which Lines of Business you want to accept and fulfill orders for out of this specific warehouse. 
    Default Parcel AccountsNoSelect which parcel accounts will be used within this specific warehouse for fulfillment. 
    Custom FieldsNoYou might have some custom fields in order to help organize your warehouses. For example, some companies assign a ranking to each of their warehouses to easily identify them. This is where you would find and set any custom fields. 

Pack Station Criteria Setup

The Pack Station is a process in the Mobile Floor Apps that allows you to identify picked orders and send them to the Ship Station to be put into cartons and shipped out. You can set some criteria for each warehouse's pack station so that it runs efficiently and effectively for your needs. You set those criteria in the warehouse table. 



1. Allow Packing Before Pick Work is Complete: 

  • True = Warehouse employees can begin packing orders before the entire pick work fulfillment is completed
  • False = Warehouse employees must wait for all pick work from fulfillment to be completed before they can begin the packing phase in the Pack Station app

2. Skip Carton LPN:

  • True = Do not require the LPN (License Plate Number/Bin Identifier) as a requirement to scan when beginning Pack work
  • False = The LPN is required to scan for Pack work to begin, you will not be able to move forward in the Pack Station app without scanning the LPN

3. Require Confirm on Error: 

  • True = When an error occurs, you will need to acknowledge the error in order to move forward in the Pack Station app
  • False = When an error occurs you will not need to acknowledge the error in order to move forward in the Pack Station app

4. Allow Scanning SKU to Identify Orders:  

  • True = You can scan SKU, UPCs, Vendor SKUs, Location, Order Numbers, etc. (anything that you set in the Item Barcode Fields tab) in order to identify an order
    • You can scan multiple SKUs to identify orders that have those SKUs in them
    • When this is set to 'True' you will have to manually select the order you want to move forward with from a list of possible options
    • Note: You will need to navigate to the Item Barcode Field tab (next to the Ship Station Criteria Tab in the Warehouse Settings) to add any barcode fields you would like to scan (such as SKU or UPC)
  • False = You can only scan Order Numbers and LPNs to identify orders


Ship Station Criteria Setup

The Ship Station is a process in the Mobile Floor Apps that allows you to place confirmed orders into the proper cartons, print out their shipping labels, and prepare them to leave the warehouse. There are some customizable options you can set to ensure your warehouse operations work efficiently and effectively for your needs and processes. Learn what each of these settings means below.

1. Weight Check Packed Orders: When orders are introduced, this controls whether the app will ask the user to verify weights for pre-packed orders
  • True = When orders are already packed, you will be asked to verify their weight in the Ship Station
  • False = When orders are already packed, you will not be asked to verify their weight in the Ship Station
2. Show User Weight Check Exceptions: When an order or carton is out of the expected weight range, should the user be asked to acknowledge
  • True = When an order is over or under the expected weight range, you are notified and need to either change the weight or select the 'Acknowledge' button.
  • False = You are not notified or asked to 'Acknowledge' when an item is outside of the expected weight range identified. 
3. Auto Print Pre-Generated Labels: Turn on or off the ability to auto print any labels that are pre-generated when using the Ship Station app. 
  • True = Labels will automatically print
  • False = Labels will not automatically print
4. Allow Scanning SKU to Identify Orders: Turn on this feature to enable scanning SKUs or other Item criteria (such as UPC, Vendor SKU, Product ID Tag, etc) to identify orders in the Ship Station app.
  • True = You can scan SKU, UPCs, Vendor SKUs, Location, Order Numbers, etc. (anything that you set in the Item Barcode Fields tab) in order to identify an order
    • You can scan multiple SKUs to identify orders that have those SKUs in them
    • When this is set to 'True' you will have to manually select the order you want to move forward with from a list of possible options
    • Note: You will need to navigate to the Item Barcode Field tab (next to the Ship Station Criteria Tab in the Warehouse Settings) to add any barcode fields you would like to scan (such as SKU or UPC)
  • False = You can only scan Order Numbers and LPNs to identify orders



    Default Parcel Accounts link to KB here


    Related information: