If you currently want to customize your packing documents in Infoplus instead of using the templates provided, you can do this by creating a smart document. During the fulfillment process, if you want to automatically view or print these smart documents, you can set that up by utilizing the Auto Print feature in Infoplus. You simply need to go to the process affiliated with the smart document, click the 'More' button in the Mobile Floor Apps, and then select View and Print for the document you want automatically printed whenever you run that process.
This feature allows you to still automatically print any customized documents related to a process in Infoplus.
To learn more about how to set up Auto Print in the Mobile Floor Apps, take a look at the Knowledge Base article on How to Set Up Auto Print.