Infoplus Support

I'm trying to delete a filter and am unable too. I was wondering if anyone else is having issues when trying to delete filters. I'm not sure what I'm doing wrong. I mouse over the filter and click on the double arrows and hit delete. Is there something else that I should be doing?

Kianna,

We are aware of an issue with deleting filters that occurs on an intermittent basis.  Some filters can be deleted without issue while others cannot.  This issue is currently in our bug backlog so we can't give you an ETA for when it will be addressed.  Once we do have an ETA, someone from the team will respond to this question with the details.

Great, thanks for the update. In the meantime, should I just submit a ticket to support to delete these?

Sure, feel free to log a low priority support ticket and we will do what we can to clean up those filters.

This issue has been resolved!