I'm trying to delete a filter and am unable too. I was wondering if anyone else is having issues when trying to delete filters. I'm not sure what I'm doing wrong. I mouse over the filter and click on the double arrows and hit delete. Is there something else that I should be doing?
We are aware of an issue with deleting filters that occurs on an intermittent basis. Some filters can be deleted without issue while others cannot. This issue is currently in our bug backlog so we can't give you an ETA for when it will be addressed. Once we do have an ETA, someone from the team will respond to this question with the details.
Kianna Reed
said
over 5 years ago
Great, thanks for the update. In the meantime, should I just submit a ticket to support to delete these?
Matt Aussieker
said
over 5 years ago
Sure, feel free to log a low priority support ticket and we will do what we can to clean up those filters.
Kianna Reed
I'm trying to delete a filter and am unable too. I was wondering if anyone else is having issues when trying to delete filters. I'm not sure what I'm doing wrong. I mouse over the filter and click on the double arrows and hit delete. Is there something else that I should be doing?
This issue has been resolved!
1 person has this question
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstMatt Aussieker
Kianna,
We are aware of an issue with deleting filters that occurs on an intermittent basis. Some filters can be deleted without issue while others cannot. This issue is currently in our bug backlog so we can't give you an ETA for when it will be addressed. Once we do have an ETA, someone from the team will respond to this question with the details.
Kianna Reed
Great, thanks for the update. In the meantime, should I just submit a ticket to support to delete these?
Matt Aussieker
Sure, feel free to log a low priority support ticket and we will do what we can to clean up those filters.
Kianna Reed
This issue has been resolved!
-
Can I view all of the emails I send from Infoplus?
-
Which browser works best for Infoplus?
-
What is the difference between blocked and deplete?
-
Question about the Order table
-
Filter action didn't apply when I processed my orders
-
How do I get additional information regarding new items entered into Infoplus?
-
Is bulk adding multiple values while searching available in checkbox search boxes like LOB?
-
Unsure of what this tag means???
-
Access frozen location status?
See all 48 topics